FAQs

General Information

May I allow my family or friends to use my package?
Can I book a condo with less than 60 days notice?
If I use the Excess Inventory, does it count as one of my package weeks?
How long am I required to pay my Annual Service Charge?

Property Information

Are all the accommodations in a resort where there are resort amenities?
What does a condo, suite or villa include?

Making Reservations

How much notice is required to book one of my package week?
May I request any check-in day?
May I submit my Reservation Request Form over the phone?
May I request a specific resort?
Do I have to stay the full week at the resort?
Are my fees refundable if I cancel my Reservation Request Form?