Job Description

Events Coordinator

Westmoreland Country Club has an exceptional opportunity for an Events Coordinator. This position will work hand-in-hand with our Catering and Events Manager to execute an exceptional experience for all banqueted events.

Details and coordinates all catering-related needs of groups and special events.

Essential Duties:

• Contacts customers face-to-face, by telephone and/or email, to confirm, coordinate, and update details for scheduled events and or parties.
• Details each group's event needs which may include but is not limited to: menu planning, meal time, and room set
• Conducts facility tours and sight visits for groups
• Tracks guarantees and deadlines based on
• Coordinates with Marketing & Sales department as well as Food and Beverage department to ensure specified arrangements are carried out as
• Completes projects as directed in relation to the area of
• Assists in the coordination of department members that may include, but is not limited to: Servers, Hosts, Set-up
• Assists in monitoring business volume forecast and plans accordingly in areas of manpower, productivity, costs and other
• Responsible for implementing and maintaining excellent service to achieve guest
• Assists manager in communicating any changes or new policies and procedures to the
• Regular and reliable
• Performs other duties as necessary
• Ensures accurate and timely invoicing for all services rendered, to include recording events on the POS

Education/Experience:

Associate's degree (AA) and one to two years related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

Frequently stands, walks, sits, talks and hears; regularly uses hands; regularly reaches with hands and arms; occasionally climbs, balances stoops, kneels, crouches, tastes or smells. Frequently lifts up to 20 pounds and occasionally lifts up to 50 pounds.

Environment/Noise:

Occasionally works in outdoor weather conditions. Noise level is moderate.

Certificates/Licenses:

Driver's License may be required.

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Knowledge of software applications such as Microsoft Word, Excel and POS
• Knowledge of Delphi
• Prior supervisory and management

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

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