Job Title: Contingent - Police Records Management System (RMS) Data & Reporting Project Manager Department/Division: MTA Police Department / Administration Pay: $60.58 per hour Supervisor: Chief of Operations, MTAPD Location: Various – throughout the MTA System Work Schedule: No more than 30 hours per week Summary This position shall oversee the successful implementation and deployment of the Central Square records management system (RMS) data and reporting project within the MTA PD. The role is responsible for upgrading and modernizing the Department’s records management system reporting structure. The major purpose is to manage the end‑to‑end project lifecycle, from planning and development to deployment and ongoing maintenance of the RMS data analysis and reporting program. The expected outcome is a comprehensive, user‑friendly RMS data analysis and reporting structure that enables accurate and timely record‑keeping, improves data integrity, facilitates information sharing within the Department, enhances investigative capabilities, and supports effective decision‑making and crime reduction efforts. The Project Manager will collaborate with IT staff, law enforcement personnel, and external vendors to ensure seamless integration of the RMS with existing platforms, user training, and ongoing system optimization and maintenance. Responsibilities Develop and execute a comprehensive data and reporting plan for the ongoing implementation of the records management system. Engage and collaborate with RMS stakeholders, including law enforcement personnel, Department leadership, IT teams, and external vendors. Participate in needs assessment and analysis of current operations and workflows to support RMS data management and reporting design and provisioning. Work with Training staff to maximize successful user adoption of the RMS reporting plan. Advise Department leadership on implementing RMS reporting, including enhancements and integrations to other systems. Identify related data and reporting projects and enhancements that may improve operational efficiency and effectiveness and the Department’s public‑safety goals. Perform other duties as assigned. Qualifications Bachelor’s degree in Business Administration, Criminal Justice, Data Analysis, or a related field (equivalent combination of education and experience may be considered in lieu of a degree). Minimum 10 years law‑enforcement experience with an accredited New York State law‑enforcement agency. Minimum 3 years of experience in law‑enforcement or criminal‑justice data analytics and experience using analytic and data visualization tools. Administrative and end‑user subject‑matter expertise with law‑enforcement specific records management/data management systems. Strong quantitative, analytical, and problem‑solving skills. Excellent oral and written communication skills. Strong interpersonal skills with the ability to work and collaborate across the MTA at all levels. Ability to work with diverse people with tact, diplomacy, discretion, and sensitivity. Ability to train and coach other team members. Ability to prioritize problems and resolve or elevate promptly when necessary. Strong time‑management skills and ability to manage individual assignments. Attention to detail. Working knowledge of Microsoft Office Suite (e.g., Excel, Access). Familiarity with performance metrics and ability to meet identified targets. Preferred Qualifications Working knowledge and use of office productivity tools and web‑based applications. Prior experience working in a large, multi‑faceted, fast‑paced organization or governmental body. General Travel may be required to other MTA locations or other external sites. Ability to interface with staff of MTA internal agencies, other departments, consultants, and outside agencies to resolve conflicts constructively and timely while maintaining proper procedures and practices. #J-18808-Ljbffr Metropolitan Transportation Authority
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