Day-to-Day Responsibilities:
Impact Staffing International (ISI) is seeking a motivated Window Service Technician in Irving, Texas to perform non-warranty and service repairs at customers homes within an assigned territory. This full-time, field-based role serves as the lead technician supporting high-end clients across North Texasfrom Waco to the Red River and Tyler to Abilene. You will work MondayFriday, 7:00 AM4:00 PM, with flexibility to adjust as needed to meet client requirements. The ideal candidate has prior window service experience, a polished and professional demeanor, and the ability to work in multi-million-dollar homes ($4M+), where discretion, respect, and world-class customer service are expected. In this role, you will be responsible for diagnosing issues, providing effective solutions, and clearly explaining necessary repairs while maintaining a professional, courteous presence at all times. Responsibilities include performing window service repairs such as adjusting components, replacing parts, conducting water tests, taking measurements, and documenting all work performed. You will pick up parts, drive to job sites, complete multiple service calls per week (approximately 5 to start), and return to reload and prepare for the following day, as well as select and order necessary parts from manufacturers, create parts lists and paperwork, and adhere to all safety policies and procedures. As the only technician supported by three administrative team members who handle ordering, staging, and scheduling, this is a lead-level craftsman role with the opportunity to grow into a department leadership position, with occasional travel for training required.
Required Skills and Background:
Other Demands:
Client Benefits Include:
Years of Employment Total Earned Per Year
1st 2nd Year 8 days
3rd 5th Year - Usable after 2nd anniversary 13 Days
6th 10th Year - Useable after 5th anniversary 15 Days
11th 15th Year- Useable after 10th anniversary 18 Days
16th 20th Year- Useable after the 15th anniversary 20 Days
20th plus Years Useable after 20th anniversary 22 Days
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