Job Description
Quetext.com is a leading plagiarism and AI detection platform serving subscribers and free users from around the globe in 14 languages. Quetext subscribers include students, teachers, copywriters, and business professionals. The platform achieves its mission to enable and promote ethical writing practices through originality and ethical citation practices by offering users a robust set of powerful features, capabilities, and a growing list of integrations.
With a strong and loyal subscriber base, Quetext has achieved significant growth over the last two years, realizing significant increases in net revenues, subscribers, improvements in churn and increases in ARPU. With a focus on expanding markets and increasing market share, Quetext has pursued an aggressive development strategy laying the foundation for its next growth phase.
Quetext is looking for an experienced operational leader to lead implementation and management of sales, service and marketing initiatives. This is a hands-on operator's role that is responsible for increasing revenues, growing subscribers, and maintaining the platform's stellar customer service ratings.
Candidates in NYC and the EST time zone strongly preferred Responsibilities: - Lead cross-departmental day-to-day platform operations ensuring optimal team and platform performance across sales, operations, client success, and marketing
- Improve and expand platform workflows, processes and systems across all departments
- Continuously improve core health metrics including net sales, ARPU, churn, and LTV
- Expand and improve KPI development, tracking and reporting across all departments
- Support CEO's growth initiatives by leading B2B sales efforts focusing on colleges, universities, secondary schools, and public-schools across the U.S.; attend industry trade shows as needed
- Support P&L management with a focus on optimizing revenues and cost-efficiency
- Lead agency and marketing team efforts spanning SEO, content marketing, social media, email marketing, website, sales collateral, and more to routinely test and improve performance
- Continuously evaluate, improve, and optimize customer success to improve user satisfaction
- Maintain a keen understand of the competitive market and regularly test pricing and packaging
- Work closely with development, marketing and project management ensuring new feature and product releases are of the well designed, of the highest quality, and rigorously tested
- Create a culture based on the core values of innovation, accountability, transparency, and grit
Required Skills: - A proven SaaS business leader; experience in the EduTech sector a plus
- A sales and marketing leader with experience working in fast-paced start-up environments
- An innovative problem solver with strong analytical skills and a collaborative style
- A motivated team leader with strong organizational skills and a process-oriented mindset
- Excellent verbal and written communication skills and excellent listening skills
Required Experience and Education: - Bachelor's degree
- 9+ years of management experience working in SaaS or technology
- 4+ years of management experience across sales, marketing and operations in SaaS or technology
- Team building experience; ability to create dynamic and collaborative cultures that produce results
- P&L management experience preferred
- Experience selling technology solutions to U.S. colleges, universities and secondary schools
- Knowledge of LMS ecosystem (e.g. Blackboard (Anthology), Canvas, Moodle, Clever)
- Experience leveraging and overseeing Stripe or similar payment gateways
- Strong Excel and PowerPoint skills
- Experience working within CRMs (Hubspot preferred)
***Candidates must be authorized to work in the United States with no visa requirements*** About Quetext.com: Quetext is owned and operated by LTV SaaS Fund VII, a U.S. investment fund primarily focused on SaaS and software investments in privately held businesses. Quetext is a leading global provider of plagiarism and AI detection serving educators, students, copy writers, publishers, business professionals and government entities helping ensure originality and human origin of written works.
About LTV SaaS Growth Fund: LTV SaaS Fund is a U.S. investment fund primarily focused on SaaS and software investments in privately held businesses. LTV SaaS Fund seeks short and long-term investment opportunities, with a return rate at approximately 174% over a 3-5 year term. We invest in a wide selection of businesses, maintaining a core focus on SaaS businesses and recurring marketplace apps to manage risk while maintaining a diversified investment base. The core area of our investment projects is in the U.S., with offices in New York and San Francisco. Yet, the investment scope of LTV SaaS Fund does not stop, there. We are represented across three continents, securing the best acquisition candidates and in-house expertise to deliver consistent growth at scale.
Job Tags
Temporary work,