Job Description

This position designs, develops, presents, and/or facilitates innovative and engaging organization-wide Instructor-Led Trainings (ILT), video trainings, and other trainings as requested. Works with department Subject Matter Experts (SMEs) on designing and/or standardizing targeted trainings (i.e. department specific or audience specific trainings) as requested.

• Design, develop, present, and/or facilitate innovative and engaging organization-wide Trainings with duties including, but not limited to:
• Research, analyze, design and deliver training courses and programs to meet training needs of PHC and employees, such as soft skills, policies, processes, and other companywide initiatives.
• Select appropriate methodology, development of lesson plans, instructional materials and participant handouts, scheduling and coordination of training programs and activities.
• Design, develop, storyboard, and edit of innovative and engaging organization-wide video trainings.
• Build, maintain, and leverage digital imaging and media applications for creation of trainings.
• Maintain awareness and knowledge of contemporary staff training and development theory and methods, including eLearning strategies, and provide suitable interpretation to directors, managers, and staff within the organization.
• Work with appropriate staff to organize training venues, logistics, transport, and accommodation as required, achieving efficient training attendance and delivery.
• Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of in-person and eLearning trainings. This includes creating support material/media, such as audio, video, simulations, role plays, games, etc. that meets relevant organizational and statutory policies.
• Collaborate with Instructional Designer to design and develop alternative training mediums and methods (video, voice-over, blended, simulations) to increase training effectiveness and to accommodate distance learning, learning style, and cultural differences.

• Work with Subject Matter Experts (SMEs) to design and/or standardize trainings, with duties including, but not limited to:
• Assist with designing training materials.
• Work with departments to establish course specifications, prerequisite skills, and knowledge required for target audiences.
• Help establish and maintain appropriate tools for measuring necessary aspects of staff training and development.
• Develop tools to evaluate and measure training effectiveness.
• Travel to other PHC locations as necessary.

SECONDARY DUTIES AND RESPONSIBILITIES

• Assist with designing organization-wide events, as directed.
• Administer PHCs Health & Wellness initiatives:
• Plan, coordinate, launch, and promote the program by creating company-wide competitions and presentations for All Staff meetings.
• Work with Health & Wellness Programs Account Manager to discuss any issues, ideas, maintaining staff participation/engagement, and search for local community health and wellness events.
• Enroll new hires and remove access to termed employees in PHCs health & wellness program, Sonic Boom, as needed.
• Perform other duties or special projects as assigned.

Bachelors degree or equivalent training experience in business administration, instructional design, or related field. Minimum of two (2) years of experience in developing and delivering technical in-person and online training courses in a health care setting preferred; or any combination of education and experience which would provide the required knowledge and abilities.

Knowledge and experience with digital imaging and media tools is required. Working knowledge of and expertise in the operation of general office equipment including personal computer and computer software programs such as MS Office is required. Knowledge of instructor-led training best practices and adult learning theories is required. Strong knowledge of presentation software tools, such as MS PowerPoint or Prezi is required. Knowledge of eLearning tools and technology, such as Camtasia, Articulate Storyline, Adobe Premiere Pro CC, is a plus. Valid California drivers license and proof of current automobile insurance compliant with PHC policy are required to operate a vehicle and travel for company business.

Highly effective presentation, facilitation, and questioning skills are required. Ability to manage group dynamics, including during video conferencing and/or webinars. Excellent oral and written communication skills. Knowledge of adult learning models and designing learning objectives. Ability to plan and monitor goals, objectives, deadlines, and priorities. Ability to establish and maintain effective and cooperative working relationships with PHC staff and others contacted in the course of the work. Ability to accurately complete tasks within established timeframes. Ability to effectively prioritize multiple tasks and deadlines. Ability to manage an environment that fosters learning and engagement, including understanding course design techniques to keep training engaging and motivating. Strong ability to give clear direction and sequence information verbally so others can follow and understand. Strong ability to provide clarification and feedback.

Ability to sit in front of a computer monitor for extended periods of time. Ability to use a computer keyboard. When required, ability to move, carry, or lift objects of varying size, weighing up to 10 lbs. Ability to operate a vehicle used for company business.

All HealthPlan employees are expected to:

• Provide the highest possible level of service to clients;
• Promote teamwork and cooperative effort among employees;
• Maintain safe practices; and
• Abide by the HealthPlans policies and procedures, as they may from time to time be updated.

HIRING RANGE:

$85,173.51 - $106,466.89

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.

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