Job Description
Role:- Sr SalesForce Administrator
Location:- Bellevue, WA
Visa:- Any
Duration:- 12 Months
Interview:- Phone/Skype
Responsibilities:
⦁ Apply functional domain expertise and industry learnings/expertise to help guide solution options analysis, working closely with both business and technical teams, with consideration of both technical and non-technical implications and trade-offs.
⦁ Plan and execute deployments from multiple project team, including the validation of cross-tenant compatibility with each deployment.
⦁ Ensure best practices are followed for any requested changes to the standard data objects.
⦁ Provide oversight to permissions/profiles and manage the user provisioning process and available licenses.
⦁ Support and implement 3rd party integrations (e.g. web to lead).
⦁ Partner with business and technical team to understand, plan and mitigate impacts of Salesforce releases.
⦁ Participate in sprint planning/capacity management for the administration team and development resources assigned to operational support.
⦁ Organize/lead prototype development, participate in demos & user acceptance reviews, work with technical leads on the creation of design documents and artifacts.
⦁ Key partner in communications regarding the Salesforce platform for team members, impacted groups, and project owners/leaders.
⦁ Qualifications and Experience:
⦁ Bachelor’s Degree with 3+ years of Salesforce Administration experience.
⦁ Deep practical experience administering a large Salesforce implementation (1000+ users).
⦁ Salesforce Advanced Admin Certification(s).
⦁ Experience with deployment methods beyond the use of change sets.
⦁ Experience working with Salesforce Communities (Community Builder, Community Manager, etc.).
⦁ Experience in all phases of a project including working both with technical teams as well as business users.
⦁ Expertise in all aspects of configuration, with the practical skills to identify when coding/customization is needed and direct those requirements.
⦁ Ability to configure and implement applications from multiple vendors (e.g. AppExchange components).
⦁ Strong interpersonal and customer relationship skills, including the ability to communicate to multiple levels of the organization and with non-technical partners to derive technical requirements and priorities.
⦁ Strong analytic and problem-solving skills, including the ability to arbitrate and objectively evaluate competing requests across the tenants.
⦁ Take a strategic viewpoint and apply critical thinking skills to near-term work product.
⦁ Able to adjust work-style and communication to match team or audience, especially when working with non-technical resources.
⦁ Ability to create clear procedures and system documentation.
⦁ Ability to work independently, multi-task and manage time.
⦁ Ability to facilitate small teams, guiding work delivery and quality.
⦁ Understanding of business processes and ability to translate business requirements into application functionality.
⦁ Test and QA of enhancements/changes using a sandbox.
⦁ Knowledgeable in setting up and maintaining roles, profiles, sharing settings, validation rules, advanced formulas, workflows, flows, process builder, reports, and dashboards.
⦁ Comfortable with configuration, customization, data management (data management tools), campaign management, training and support for AppExchange applications, support for custom integrations.
⦁ Knowledgeable and familiar working in Lightning Experience.
⦁ Understanding of Agile Methodology.
⦁ Ability to work permanently in the U.S. on a full-time basis
⦁ Must be in the Seattle area; with ability to work on the client site 100% of the time
Desired Skills:
⦁ A talent for multi-tasking, meeting deadlines, learning new skills and methodologies, and working under pressure in a fast-paced environment.
⦁ Ability to work independently.
⦁ Flexible working style, ability to work in various types of client environments.
⦁ Excellent communication skills, and proven ability to communicate effectively across the organization.
⦁ Ability to lead decision making through influence, with the ability to make sound decisions in the best interest of the client as needed throughout the project lifecycle.
⦁ Collaborative working style with the ability to flex with many different types of working styles on client site.
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