Sr. Associate, Business Analysis East Providence, United States of America Oversees, develops and analyzes policies and practices related to project management and the project management office. Develops, analyzes and oversees project quality assurance and resource allocation. Enhances program and project management capabilities and operational oversight. Develops, edits and executes project plans to manage the lifecycle and operational aspects of projects. Defines, develops and deploys standardized project management tools and templates to ensure projects are completed efficiently. Works as a strategic partner with business leaders, external vendors, clients and others to help facilitate technology and process based business solutions. Through analysis and collaboration with business partners, creates process flows and business requirements documentation for new systems as well as modifications to existing systems. Records traceability between business and technology requirements. Develops test scripts suitable for successful testing. Essential Functions/Responsibilities: Acts as internal subject matter expert, providing expert input and best practice guidance on analysis and understanding and translating requirements. Analyzes business objectives, processes, and resources, and suggest ways by which re-design (BPR), or improvements (BPI) can be made to achieve the objectives. Assess, develop, and execute a plan to implement a business transformation solution. Develops and executes Stakeholder management plans. Leads teams to conduct analysis of client business processes and functional requirements; Oversee preparation of appropriate documentation to communicate and validate the findings. Leads teams to conduct the analysis of existing infrastructure, and recommend efficient, cost effective solutions which support client business processes and functional requirements. Provides leadership and direction to team members to ensure that the business requirements are appropriately defined and that an enhancement or project is warranted. leads cross-functional task forces to identify and document functional requirements, work flow, information sources and distribution paths, and system specifications. Reviews the development of business cases to ensure the cost, service, and benefit dimensions of proposed large, complex projects are appropriately reflected. Analyzes the strategic profile of the organization and its environment, advising senior management on suitable policies, and the effects of policy decisions. Manages complex, often global, stakeholder alignment and issue resolution using sophisticated executive influence skills. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree or equivalent work experience in Business, Economics, Accounting, Statistics or equivalent field. Work Experience: 9 Years Experience in Change Management with significant direct business analysis experience in financial services. Skills and Abilities: Outstanding written and oral communications. Ability to translate business problems into requirements, process changes, test cases, data mapping, etc. Capacity for advanced problem solving and critical thinking. Proficient in MS Office applications, experience with MS Project or equivalent an advantage. Advanced knowledge in Microsoft Excel, including but not limited to data transformation, functions/expressions, VBA, Macros. Familiarity with business cycles, both fiscal and calendar. Intermediate to advanced knowledge of SQL coding language a plus. Strong logical thinking, problem solving and decision making skills. Self-directed and able to flourish in a fast-paced environment. Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. For the right candidate, this position can be 100% remote, however, you must reside in the northeast with the ability to get to a corporate office location, if necessary. Primary Location: East Providence, RI, Santander Way Other Locations: Rhode Island-East Providence Organization: Santander Bank N.A.
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