Job Description

Overview Join to apply for the Safeway Assistant Store Director- Washington DC role at Safeway . As one of the primary contacts for Safeway customers, the Assistant Store Director is actively involved in providing friendly, courteous, and helpful customer service on a daily basis. The Assistant Store Director assists the Store Director with the total operations of the store and may supervise 100+ bargaining unit and non-contract employees. This is a non-union, salaried position and reports directly to the Store Director. The Assistant Store Director manages the store with authority to operate at maximum efficiency in the absence of the Store Director. Responsibilities include supervising all store employees, orienting new staff, training and development, scheduling and payroll, performance evaluations, and personnel actions (e.g., hiring, promoting, disciplining). They also perform or delegate security and cash control procedures, the handling of customer complaints, the reporting of accidents/injuries, the maintenance of sanitation standards, office and accounting functions, the maintenance of in-stock conditions, and ensuring communication between departments and among store personnel. Key Responsibilities Overall management responsibility for operation of the retail grocery store during the Store Director’s absence, including store performance, cash control, inventory, security, customer service, and staff management. Track, analyze and act to improve store performance by forecasting weekly/daily sales goals and meeting or exceeding established goals. Communicate sales goals, department performance and opportunities with staff to ensure positive results. Forecast, schedule, and monitor labor to align with store sales and productivity guidelines and wage budgets; create action plans to address cost control issues. Support the Store Director with development and direction in executing strategies to improve product placement and appearance. Monitor display accuracy and appearance to implement promotions; ensure products are properly displayed and reordered to maintain in-stock conditions. Manage issues related to store maintenance, cleanliness, safety and sanitation. Oversee cash handling and accounting; ensure the store is secure. Prioritize, plan, and coordinate work activities, and manage time and resources so that objectives are met. Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, wage and hour, etc. Focus on customer satisfaction and needs; ensure employees provide superior customer service. Select, train, develop, and manage job performance of store employees, with assistance from other management personnel. Provide constructive feedback and encouragement, set performance expectations, and identify assignments to provide others with developmental opportunities. Maintain professional relationships with union officials and ensure compliance with collective bargaining agreement provisions if applicable. Preserve positive working relationships with direct reports, peers, supervisors, suppliers, and customers; effectively handle complex or difficult situations involving others. Motivate others to perform the job and work toward common objectives; serve as a role model to instill a positive attitude in employees. May perform other management duties to keep the store functioning effectively at all times. Minimum Qualifications Minimum of one year of assistant manager experience managing a department/team within a multi-department operation within the retail or service industry — OR — Two years' experience as a department manager with responsibility for managing a department/team within the multi-department operation within the retail or service industry. High school diploma or equivalent required; college degree is preferred. Strong customer service and supervisory skills. Solid understanding of overall store operations. Proven ability to demonstrate strong leadership skills. Physical requirements: ability to repeatedly use hands, arms, legs, and feet for sustained action (e.g., walking around the store, stocking, rotating product). Ability to stand 100% of the shift and work in a fast-paced environment. Pay and Benefits Pay range: $65,000 to $75,000 per year, starting pay varies based on location, experience, qualifications, and terms of any applicable collective bargaining agreement. Travel May be required to travel for training or participation in corporate programs and focus groups. Travel to other stores to assist when necessary may also be required. Schedules With many stores operating 24 hours per day, shifts may include nights, holidays, and weekends. Days off during the work week are seldom taken consecutively. As an Assistant Store Director, a substantial portion of your day will be spent on the sales floor managing employees and interacting with customers. Employer Albertsons Companies - Equal Opportunity Employer. Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries Retail #J-18808-Ljbffr Safeway

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