Job Description

Police Records Specialist

Under general supervision performs a variety of police records functions including entering police records, compiling statistics, and responding to requests for criminal justice records in accordance with federal, state, and local policies and procedures.

Essential functions include:

• Enters, retrieves, queries, updates, confirms and cancels a variety of police case and incident records and reports into the National Crime Information Center system and the Colorado Crime Information Center (CCIC) system and other computerized data bases.
• Maintains accurate and current records of criminal activities; reviews records and verifies proper completion and signatures.
• Retrieves and researches archived records.
• Ensures quality control with law enforcement report accuracy.
• Validates CCIC/NCIC entries.
• Enters traffic citations in the RMS system and in working with the electronic traffic citations.
• Provides general information to the public.
• Makes referrals to other agencies as appropriate.
• Enters, modifies and cancels data from police reports into internal database with a high degree of accuracy.
• Process other documents according to established procedures, local, state and federal laws and mandates, and some within court-mandated time frames.
• Determine relevant coding from various source documents.
• Accepts, verifies, enters, files, confirms, and processes cancelled warrants issued by county and municipal courts.
• Establishes and maintains effective relationships with coworkers, officers, administrators, and the general public.
• Researches and retrieves criminal history information and appropriately releases criminal justice records to law enforcement officers, court employees, insurance companies, and others in accordance with federal, state, and local policies and procedures.
• Complies with State of Colorado Archives and the city of Thornton retention schedule.
• Seals/expunges criminal justice records as directed by court orders.
• Performs clerical support functions including answering phones, directing calls, taking messages, assisting customers, making photocopies, and shredding sensitive documents.
• Responds to complaints and inquiries; collects and secures cash from the public for bonds, fines, and fees for various services and prepares daily cash reports.
• Works a varying schedule and/or shift.
• Performs other duties as assigned.

Qualifications:

• Education/Experience: High school diploma or GED; two years' clerical experience.
• Licensing/Certification Requirements: Criminal Justice Information Network Certification is desirable.

Knowledge, Skills and Abilities:

• Knowledge of the policies, procedures and goals of the city of Thornton and the department.
• Knowledge of basic functions of the department and roles of department personnel.
• Knowledge of general office practices and procedures.
• Knowledge of policy and process in releasing or declining to release criminal history information.
• Skill in accurately coding and entering data and information into local, state and federal police records systems.
• Skill in providing quality customer service.
• Ability to apply the coding system used to identify various crimes and criminal activities.
• Ability to follow the confidentiality requirements for police records and information.
• Ability to update, research, and retrieve information efficiently.
• Ability to handle cash according to established procedures.
• Ability to follow complex written and verbal instruction.
• Ability to use standard office equipment, computer equipment and software including word processing, data base management, spreadsheet applications and electronic mail.
• Ability to listen well and communicate effectively orally and in writing with various audiences.
• Ability to establish and maintain effective working relationships with City employees, other law enforcement agencies and the general public.

Physical and Mental Requirements:

• While performing the duties of this job, the employee is regularly required to sit, walk, stoop, kneel, twist, demonstrate manual dexterity, grasp, talk, hear, and see.
• The employee sometimes is required to stand and reach.
• The employee is also required to perform moderate lifting up to 40 lbs.

Testing procedures may include application screening beyond minimum qualifications; written, oral, practical exercise or any combination thereof or other job related assessment.

The City of Thornton offers employees an outstanding benefits package. Benefit eligibility is based on the status of the position. Please email Jobs@thorntonco.gov to receive a copy of our 2025 Benefits Guide.

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