Job Description

The City of Fayetteville is currently recruiting for Police Records Clerks to perform a wide variety of specialized clerical duties in support of the Police Department. Responsibilities include processing and maintaining Police Department records by use of various computer systems, software and paper records; filing and researching law enforcement information and data; completing police reports; providing information and assistance to the public; and performing other related duties. Responsibilities Compile, type, record and file a wide variety of police records, reports and materials including memoranda, letters, reports, complaints, declarations, booking information, restraining orders, fingerprint cards, warrants, citations, and crime and traffic reports. Process, sort, copy, distribute and file crime reports, traffic reports, citations, petitions, and other materials; assign case numbers; enter data into the computer system. Provide information to internal and external customers; mail reports to outside agencies in accordance with established regulations and provide general information regarding department policies, procedures and regulations. Screen calls; assess the nature and urgency of callers and route the appropriate staff. Receive crime reports over the telephone and in person; gather necessary information; ensure accuracy and completeness of report. Provide support to investigators by entering accurate information about missing persons, stolen items and/or other related issues into applicable computer systems. Transmit data and files to the court; collect arrest, warrant and traffic reports and citations for courts; prepare necessary documents for Police Officers. Maintain the Department's warrant system including notification, tracking and documentation on attempts to serve; access system information. Maintain a variety of police records filing systems; prepare and maintain legible, concise and understandable activity logs. Experience Two years of increasingly responsible experience in customer service or a related field. Experience working in a team environment with public contact preferred. Training Equivalent to the completion of the twelfth grade. Licensing & Certification Required: Eligible for Department of Criminal Investigations (DCI) certification within 120 days of employment or assignment to user duties. Preferred: Business Machine Operations certification; Public Records Laws certification. Per North Carolina Administrative Code – "A conviction of a crime or unlawful act defined as a Class B misdemeanor renders an applicant or certified DCIN user ineligible to become certified as a DCIN user when such conviction is within 10 years of the application date of request for DCIN certification. A conviction of a felony or two or more Class B misdemeanors regardless of the date of conviction renders an applicant or certified DCIN user permanently ineligible to hold such certification." Special Requirements This position is subject to pre‑employment polygraph and/or CVSA testing. Must be a U.S. Citizen. SBI/Fingerprinting Criminal History Record Check Requirement: To comply with Sessions Law 2025‑16, applicants offered a position with the City may be subject to a criminal history record check of State and National Repositories of Criminal Histories conducted by the State Bureau of Investigation (SBI) in accordance with G.S. 143B‑1209.26. The City may consider the results of these criminal history record checks in its hiring decisions. Selection Process From the time of closing, the selection process is anticipated to last approximately 4–6 weeks. The process will consist of computer/clerical testing which may include but is not limited to data entry, numeric and alpha filling, proofreading, reading comprehension, and a panel interview with the selected candidate. The candidate will be subject to a pre‑employment drug screen, a background investigation, driving history check and a polygraph/CVSA to be conducted by the Police Department. Equal Opportunity Employer An Equal Opportunity Employer. Seniority level Entry level Employment type Full‑time Job function Other, Information Technology, and Management Industries Government Administration #J-18808-Ljbffr City of Fayetteville, North Carolina

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