Are you looking for an opportunity for professional growth and development while serving the community? C onsider joining the City of San Bernardino's Police Department as a Police Dispatcher!
One of the premier agencies in the Inland Empire, the San Bernardino Police Department is recognized at the state and national levels for award winning community-oriented policing programs.
The Position: The City of San Bernardino is seeking a self-starter able to work in a fast-paced environment responding to emergency and non-emergency calls for service. The Police Dispatcher I (FLEX) perform general and routine dispatching activities. Operates computerized dispatch, radio, "911," and ancillary equipment in a police communications center. Receives, interprets, and codes routine and emergency calls and dispatches personnel and equipment in response following clear policies and protocols.
This recruitment will be used to establish an eligibility list that will be used to fill vacancies from January 24, 2024 - January 24, 2025. Applications will be reviewed: The week of February 25, 2024 The online written exam will be tentatively on: Wednesday, March 13, 2024The Ideal Candidate: The ideal candidate will be detail-oriented and customer service focused with the ability to learn, develop independence, and respond rapidly to calls. Experience in computer-assisted dispatching and telephone complaint processing is preferred.
About The City: The City of San Bernardino is a community rich in history and cultural diversity. Influences of Native Americans, Mexican settlers, and Spanish missionaries can still be seen throughout the City today. From 1810 to the present, San Bernardino has been recognized for its scenic beauty and strategic location. Today, the City of San Bernardino serves as the county seat and is the largest city in the County of San Bernardino with a population of 222,203.
For more information about becoming a Police Dispatcher with the City of San Bernardino's Police Department please visit joinSBPD.org/dispatch or call 909-384-5104.
Education, Training and Experience: High School diploma or G.E.D.; AND at least one (1) year of customer service experience working with the public in person, by telephone or in radio communications; or an equivalent combination of training and experience.
Police Dispatcher I may be considered for advancement to Police Dispatcher II after demonstrating proficiency to perform the full range of duties of the latter class as described in established performance criteria. Typically, a Police Dispatcher I is expected to be capable of meeting the proficiency criteria within a 12-month period, depending on an individual's prior experience and progression in performing the full range of Police Dispatcher II duties.
Licenses; Certificates; Special Requirements : A valid California driver's license is required. Typing speed of 30 words per minute is required.
Successful completion of P.O.S.T. Public Safety Dispatcher course is required within 12 months of date of employment. Peace Officers currently employed at the San Bernardino Police Department who have satisfactorily completed a one-year probation may submit a copy of the P.O.S.T. Basic Certificate in lieu of completing the P.O.S.T. Public Safety Dispatcher Course.
City Benefits: The City offers an attractive compensation and benefit package, that includes:
Health Insurance - Eligible to receive a City contribution of $715.00 or $1,724.00 to help offset health, dental and vision premiums. Eligible employees who waive all medical, dental, vision, supplemental life, and supplemental AD&D benefits will recieve an annual "Health Insurance Waiver Stipend" of $3,250.00 every first paycheck of December. Retirement for Current Members - For employees hired after 1/1/2013 who are current members of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2% @ 55 ; highest single year of compensation. Retirement for New Members - For employees hired 1/1/2013 or later and who are not a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% @ 62 ; 3 year final compensation. New members will be obligated to pay 50% of the “normal cost” of their retirement benefits as required by State law.
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