Job Description

Privacy Policy – PSP Group, LLC This Privacy Policy ("Policy") applies to PSP Group, LLC, its affiliates, subsidiaries, divisions and designees ("PSP" or "we"). This Policy describes how Pet Supplies Plus collects, shares, uses, and safeguards customer personal information ("Personal Information"). This Policy covers Personal Information collected anywhere including our Pet Supplies Plus retail stores, our websites at PetSuppliesPlus.com, PetSuppliesPlusEmail.com, and any other websites where we post this Policy (collectively the "Site"). This Policy also applies to Personal Information we may collect, share, and use from the emails and other communications you receive from us. By accessing, viewing, or using this site, you acknowledge that you have read, understand, and agree with this Privacy Policy and our Terms of Use. If you do not wish to be bound by this Privacy Policy and our Terms of Use, please do not use this site. Information We Collect We may automatically collect some information when you come to our Site. This information helps us improve our Site and your experience on our Site. Automatic Anonymous Information What we collect automatically includes information about the computer or device you use to come to our Site. This may include the software that runs your computer, the type of software you use to access and search the internet, the service you use to go online, and the internet address assigned to your computer. This information helps us make our Site work better with your systems. We also collect data about how you use our Site such as the times you come to our Site and for how long. We may also know what websites you visited before and after our Site. It is not uncommon for online stores to collect this type of data. The information that is automatically submitted to us by your computer or device is considered anonymous information. To the extent we share such information with third parties, it is not traceable to any particular user and will not be used to contact you. Cookies Like many websites, our Site uses cookie technology. A cookie is a small data file. Our Site may store cookies on your hard drive. Cookies help us know when you come back to our Site and remember information about you, such as your product preferences and login information. Personal Information may be tied to these cookies. We do this to provide a better shopping experience, including faster checkout. You can set your browser to not accept cookies, but some services on our Site may not be available. Our company and trusted third parties may share anonymous versions of user information collected at this site to link to and issue anonymous cookies containing demographic or intent-based data for online behavioral advertising purposes. Such cookies do not contain personally identifiable information. Interest-Based Advertising We may use other technologies such as mouse movements, keystrokes, pixel tags, and third party analytics to collect information to enhance your experience. We may also work with companies to collect information about our products or in-store experiences, and these companies may use their own cookies and web beacons on our Site. Personal Information You may provide Personal Information that identifies who you are and other details, such as name, postal address, telephone number, email address, and loyalty account number. We may also collect your username and password. We may collect demographic data from surveys or third parties to understand our customers (e.g., age, gender, and pet ownership). We may collect information you give us when you buy or use our products and services (including grooming, nail trimming, and pet wash), create or update loyalty accounts, and contact us. We may also collect information when you enter contests or sweepstakes, take surveys, engage with us on social media, and subscribe to newsletters or other communications. Children’s Online Privacy Our Site is designed for a general audience. We do not knowingly solicit or collect personal information from children under 13. If you believe we have collected such information, please contact us. Use of Information When you submit Personal Information to us, you authorize us to use it for purposes including: Operate and improve our Site, business and services, and maintain customer databases and records for reasonable periods. Provide customer service and respond to inquiries. Communicate with you about contests, promotions, rewards, events, and offers from Pet Supplies Plus and select partners (Marketing Communications). Personalize recommendations based on past orders and activities. Send business communications such as confirmations, invoices, notices, and product alerts. Detect, prevent and address fraudulent or illegal activities. Run contests, sweepstakes, programs and surveys. Transfer Personal Information to third party vendors and service providers for processing; Personal Information is captured in the United States for processing. Combine Personal Information with information from third parties where allowed by law to improve accuracy and experience. Meet legal, regulatory, security, and processing requirements, or as permitted/required by law or with your consent. Disclosure of Personal Information We do not rent or sell your Personal Information to third parties. We may disclose Personal Information to third parties as described in this Policy or with your express consent. We may disclose to: With your consent, for third-party marketing purposes subject to their own privacy policies. As needed to meet legal, regulatory, insurance, audit, and security requirements. If we believe disclosure is necessary to protect rights, safety, or comply with law or government requests. In connection with merger, sale of assets, financing, or acquisition of all or part of our business. Information that does not directly identify you (aggregated or anonymous data). Information Choice and Access You may opt-out of Pet Supplies Plus Marketing Communications. You may also request to access or change your Personal Information and adjust your preferences. Follow opt-out instructions in promotional emails or contact us with details of your request. If you opt-out of marketing communications, you may still receive business communications (e.g., confirmations, recalls). Security We take reasonable steps to protect Personal Information but cannot guarantee against all unauthorized disclosures. Questions or Concerns If you have questions about how we use your Personal Information, please contact us. Changes/Updates We may update this Policy. We will display the effective date at the top of the Policy when changes are made. Supplemental Privacy Notices for Select States Privacy Notice for California Residents This notice supplements the Privacy Policy and applies to California residents. It covers categories of personal information and rights under the CCPA/CPRA, including access, deletion, correction, and opt-out options. (Text continued in original policy.) Information We Collect (California) Our website may collect categories of personal information and indicate collected status for category A (Identifiers), category B (Cal. Civ. Code § 1798.80(e)), category D (Commercial information), category E (Biometric information is not collected), category F (Internet/network activity), category H (Sensory data not collected), and other categories. This is a condensed representation of the data categories and sources described in the full policy. Your Rights California residents have rights under applicable state privacy laws, including access, deletion, correction, and opt-out of targeted advertising or sale where applicable. For requests, contact us as described in this policy. Other States Privacy Notice for Residents of Colorado, Connecticut, Oregon, Texas, and Virginia This notice supplements the Privacy Policy and applies to residents of those states. It describes rights such as Confirmation/Access, Deletion, Correction, Opt-out of Targeted Advertising, and Opt-out of Sale. For requests, contact us as described in this policy. For any state-specific requests, we may require verification and provide a path to appeal if a request is denied. We may designate an agent to submit requests in certain states with appropriate verification. Questions or concerns about state privacy notices or this policy can be directed to our contact options on the Site. #J-18808-Ljbffr Pet Supplies Plus

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