Pet Hotel Receptionist Job at VCA Animal Hospitals, Broomall, PA

WWRKcmFZWEE0eU9KeGV1cEhSazhLTFlnOGc9PQ==
  • VCA Animal Hospitals
  • Broomall, PA

Job Description

Client Service Representative

We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pet's health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.

Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

  • Customer service functions, including: greeting visitors, answering telephones and escorting pets into daycare.
  • Scheduling and confirming appointments.
  • Placing outbound calls for follow-ups and reaching out to prospective clients.
  • Presenting and explaining fees, including processing payments.
  • Recommending, selecting, and obtaining products and services.
  • Answering questions regarding products and services.
  • Facility maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all timesboth inside and outside.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

VCA Animal Hospitals

Job Tags

Similar Jobs

Grayscale Investments

Equity Research Analyst Job at Grayscale Investments

 ...Equity Research Analyst Grayscale is the largest digital asset-focused investment platform in the world by AUM and offers the broadest selection of digital asset investment products in the U.S. based on number of products. Our platform spans the full spectrum of... 

Missouri State Department of Corrections

Correctional Job at Missouri State Department of Corrections

A position in the Missouri Department of Corrections is more than a job. It's a calling. Corrections employees transform lives, equipping Missourians in the criminal justice system with the skills they need to contribute to their communities, inside and outside our walls...

Two Maids

House Cleaner/Housekeeper Job at Two Maids

 ...provide opportunities to individuals who want to be a part of something bigger and find satisfaction in a career as a Professional House Cleaner! Free Breakfast, Snacks, and Lunch offered! Compensation: $14.00 - $21.00 per hour At Two Maids, we search for creative... 

KOHLS

Full-Time Loss Prevention Supervisor Job at KOHLS

Full-Time Loss Prevention SupervisorAbout the RoleAs Loss Prevention Supervisor you will improve company profitability by executing company programs around external theft deterrence, internal investigations and operational shortage. You will increase associate awareness... 

ServiceNet Inc.

Program Director Nexus Day Program Job at ServiceNet Inc.

Benefits 401(k)401(k) matchingDental insuranceHealth insurancePaid time offParental leaveTraining & developmentProgram Director - Nexus / Greenfield Day Program Location: Greenfield, MASalary: $50,000-$52,000Schedule: Mon-Fri 8a-4pAbout the RoleAt ServiceNet , our...