Job Description

Operations Manager at Keurig Dr Pepper summary:

The Operations Manager at Keurig Dr Pepper's Williamson, NY facility oversees manufacturing personnel, processes, materials, and equipment to meet production, safety, quality, and cost goals in a 24/7 beverage production environment. This role emphasizes labor relations, continuous improvement using Lean and TPM principles, and cross-functional collaboration to optimize operational performance. The position requires significant supervisory experience in manufacturing, strong leadership skills, and a focus on employee engagement and safety culture.

RELOCATION OFFERED - SIGN-ON BONUS $10,000

Looking for a fresh start? A company help grow your skillset and advance your career? Apply Today! We are happy to speak with you about your experience and how you may be a fit within our teams. Lots of exciting things are happening at KDP and we'd love for you to be a part of it! Want to see more? Click the link to visit our website to view some awesome, short clips and information to show you what we're all about KDP Company Overview. You may also view all of our current openings on our Careers Page: KDP Careers - Williamson, NY

About the facility: The Williamson, NY operation is a roughly 1 million sq ft production facility with 217 acres of land. The site is the Home of the Brand Motts that has been delighting our consumers for more than 140 yrs. We produce a wide variety of products with diverse packaging capabilities going from Apple sauce, to juices and concentrates . Alongside production, the site includes a raw apple operation that is key for the success of the site. This facility is a Unionized location. We are adding to our facility and have lots opportunity to grow and learn our industry!

Production Operations Manager - Williamson, NY

The Operations Manager will be responsible for all manufacturing personnel, process, materials and equipment from start to end. This individual is accountable for delivering the established site goals, as well as collaborating with site leadership to establish and lead processes that achieve high standards of safety, quality, productivity, cost control, and high employee engagement. Our Williamson facility runs 24/7 creating our famous MOTTS products as well as some of our other delicious brands and flavors of beverages. This role is a Non-union role; however, our production team is Unionized. This individual will be heavily involved in Labor Relations.

Shifts & Schedule: This full-time position will be supporting our DayShift. Additional flexibility to work overtime.

Position Responsibilities

• Assumes a shared role as a safety champion that inspires team members to embrace and be accountable for personal safety. Ensure a safe and orderly working environment, free of slip/trip hazards; maintain compliance to meet/exceed all site and regulatory requirements.
• Will be a culture champion and, in a position to support and mentor our leaders.
• Direct all departmental related activities to ensure the timely execution of the production schedule to meet production and service goals. Ensure a high level of customer service while meeting inventory management goals, including raw materials, packaging materials, and finished goods.
• Deliver cost and performance, complete projects & assignments on time, and according to plan. Partners with site leadership to develop and execute a capital plan for the site.
• Ensures adherence to food safety, regulatory and quality guidelines.
• Leverages Lean, 5S, and TPM principles to drive process improvement across all aspects of manufacturing including safety, quality and productivity. Identify, recommend and execute continuous improvement initiatives in the production operation including process, machinery, method and material changes, in support of plant goals. Develop and streamline procedures for coordination of supply chain management with other functional areas.
• Proactively engages maintenance and technical functions to work in unison with operations team members to maintain equipment in OEM conditions safely, efficiently, and cost effectively with minimal disruption to customer service.
• Drives employee engagement using HPT principles; Sets goals, assesses performance, ensures open communication, provides coaching, and establishes a team atmosphere.
• Develops procedures, protocols, and standardized work; Ensures/Provides training to develop/grow direct reports.
• Manage all employee related issues within the department. Effectively manage departmental staffing requirements in accordance to the operating budget.
• Guide and support technicians in trouble-shooting production equipment when necessary.
• Well organized, high energy, data driven, and results oriented.

Ensure high performance results of your team by:

• Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions
• Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent
• Embracing diverse perspectives to foster innovation, learning from both successes and failures
• Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations

• Salary Range:$95,000 - $125,000
• Actual placement within the compensation range may vary depending on experience, skills, and other factors
• Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
• Annual bonus based on performance and eligibility
• Benefits eligible Day 1!

Qualifications

• Bachelor’s degree preferred; STEM Focused, Operations Management, Supply Chain, etc.
• 2 years of experience in an Operations Management role within a manufacturing environment
• 5 years of experience in a dynamic, fast-paced manufacturing environment required
• 5 years of supervisory experience required
• 2 years of experience with lean, kaizen/six sigma events and driving lean transformation with proven results and in a manufacturing environment (5S, Autonomous Maintenance, Planned Maintenance, visual management, and leading Kaizen events)
• Experience in SAP preferred
• Experience with Labor Relations and Union teams preferred

Relationships/Interpersonal

• Be able to interact with all levels of the organization.
• Be a strong team player with other critical cross functional groups
• A collaborative management style/ servant leader with the ability to build partnerships and lead teams to drive for shared goals
• Have a passion to drive continuous improvement

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us?

We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure:
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to kdpjobs@kdrp.com in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.

Keywords:

operations manager, manufacturing management, lean manufacturing, production supervision, labor relations, continuous improvement, brewery operations, food safety compliance, team leadership, supply chain coordination

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