Job Description
Responsibilities:
Open Heart Chiropractic is seeking a candidate who has the ability to multitask and pay close attention to detail. Job duties would include data entry, verifying insurance, posting of insurance, patient payments, follow up on unpaid claims, denials, and answering customer calls.
Background knowledge of medical insurance is required.
Hours would be Mondays and Wednesdays as well as vacation coverage for coworkers.
Essential duties and responsibilities.
¨ Customer support on phones while scheduling clients and rescheduling of appointments
¨ Collecting amounts due from clients.
¨ Administrative support such as a scanning, copying and faxing paperwork.
¨ Review patient files and supporting documentation for completeness and accuracy. Identifying missing/inaccurate information and gather/correct as necessary in accordance with billing guidelines.
¨ Generate commercial insurance and government program claims in system and review for accuracy.
¨ Timely processing of claims includes: EDI submission by clearinghouse, printing of claims, sorting attachments, and mailing.
¨ Assist with managing unbillable revenue, review rejected claims, run other reports daily and provide updates to management as needed.
Qualifications:
¨ Understanding of deductibles, copayment, and coinsurance.
¨ Have the ability to communicate and work well with others.
¨ Will need good organization skills and be accurate with entry.
¨ Strong problem-solving skills and ability to think critically
¨ Exceptional phone etiquette and active listening skills
If you are a motivated individual with a passion for providing outstanding customer service, we would love to hear from you. Apply now to join our dynamic team of Customer Service Representatives!
Additional Details:
Expected hours: 10 – 15 per week
Benefits:
¨ We provided free chiropractic care for you and your family.
¨ Employee discount
¨ Free parking
¨ On-the-job training
¨ Paid sick time
Schedule:
Ability to Commute:
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