Job Description
The Ideal Candidate The IT Director - Distribution Center Systems will oversee the strategy, development, implementation, and maintenance of technology systems within our distribution center network. This individual will be responsible for aligning technology solutions with business needs to optimize warehouse operations, inventory management, and supply chain efficiency. The role requires a deep understanding of warehouse management systems (WMS), enterprise resource planning (ERP), and other critical distribution center technologies (e.g., warehouse control systems, workforce management, conveyor systems, etc). The IT Director will collaborate with cross-functional teams to drive innovation, improve operational efficiency, and ensure the seamless integration of systems across multiple distribution sites.
How You Will Make an Impact - Strategic Leadership:
- Develop and execute the IT strategy for distribution centers, ensuring alignment with the company's overall business objectives.
- Lead technology initiatives that enhance the efficiency, scalability, and security of distribution center systems.
- Stay current on trends and innovations in distribution technologies, leveraging best practices to improve operations.
- Lead process improvement initiatives across DCIT environment.
- System Management & Integration:
- Oversee the design, implementation, and support of warehouse management systems (WMS) and other distribution center technologies.
- Ensure the seamless integration of distribution center systems with other enterprise applications (e.g., ERP, transportation management systems, etc).
- Collaborate closely with division-specific distribution operations teams to develop and refine system requirements based on business needs.
- Team Leadership & Collaboration:
- Lead, mentor, and manage a team of IT professionals, including systems analysts, developers, and support staff, dedicated to the support of distribution center operations.
- Work closely with cross-functional teams including operations, logistics, and finance to ensure IT solutions meet business goals.
- Foster a culture of continuous improvement and innovation across DC IT team and within the broader distribution center ecosystem.
- Partner and collaborate closely with division-specific DC Leadership and 3PL partners as needed on strategic, operational, or technical matters.
- Project Management & Execution:
- Direct IT projects related to distribution centers, from initiation through implementation, ensuring on-time delivery and adherence to budgets in close consultation with PMO.
- Ensure that all technology projects are aligned with company strategy, prioritize resources, and manage risks throughout project lifecycles.
- Oversee the evaluation and selection of vendors for system implementations and upgrades.
- Operational Excellence:
- Drive the continuous improvement of system reliability, performance, and scalability to support growing business needs.
- Implement and manage disaster recovery plans and system redundancy to minimize downtime.
- Develop and implement key performance indicators (KPIs) to measure system efficiency and team productivity.
- Security & Compliance:
- Ensure that distribution center systems comply with internal security policies, industry standards, and regulatory requirements (e.g., SOX).
- Support the implementation of cybersecurity measures and best practices to safeguard critical systems and sensitive data in close consultation with Security and Enterprise Service Teams.
- Budgeting & Cost Management:
- Develop and manage the annual IT budget for distribution center systems, ensuring alignment with corporate financial goals.
- Identify cost-saving opportunities and optimize spending across technology initiatives and vendor partnerships.
Experience and Skills You'll Need to Have - Education:
- Bachelor's degree in Information Technology, Computer Science, Supply Chain Management, or a related field (Master's degree preferred).
- Experience:
- 7+ years of experience in IT leadership roles with a focus on distribution centers, supply chain, or logistics systems.
- Proven experience managing warehouse management systems (WMS) (focus on Manhattan WM ideally) and other critical distribution technologies.
- Strong project management experience, with a track record of successful IT project delivery in a fast-paced, dynamic environment.
- Skills:
- Strong knowledge of distribution center processes, operations, and best practices.
- Proficiency with WMS, ERP, transportation management systems (TMS), and automation technologies.
- Excellent leadership, communication, and problem-solving skills.
- Ability to manage multiple projects simultaneously while meeting deadlines.
- Experience with vendor management, contract negotiations, and IT procurement processes.
- Preferred Certifications:
- ITIL (Information Technology Infrastructure Library) Certification
- Certifications in ERP/WMS platforms (e.g., SAP, Oracle, or Manhattan Associates)
- Work Environment:
- Regular/weekly travel to distribution centers and corporate office
- Ability to work in fast-paced environments with competing priorities
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