Human Resources Manager, Airport Customer Service (LAX) Job at Delta Air Lines, Los Angeles, CA

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  • Delta Air Lines
  • Los Angeles, CA

Job Description

How you'll help us Keep Climbing (overview & key responsibilities)

The Human Resources Manager role is responsible for human resources support for an assigned client group at Delta Air Lines, Inc. The HR Manager acts as a strategic business partner for clients throughout the United States. The role is responsible for ensuring the effective and consistent delivery of human resources services including coaching/counseling employees and management, sourcing and selection, performance management programs, organizational effectiveness, compensation and providing human resources leadership. This position will support the Airport Customer Service Division and will be based in Los Angeles at LAX Airport.

Responsibilities:

  • Manages complex employeerelations cases through partnership with business leaders providingconsultation and guidance to ensure outcomesconsistent with company policies and procedures. Partnerswith leaders on employee experience initiatives, change management strategiesand conflict resolution

  • Provides guidance and consultanton talent management including succession and talent planning, leadershipdevelopment and workforce planning

  • Creating and partnering toimplement solutions to employee and/or business concerns

  • Acting as an employee andcompany advocate while leveragingcritical thinking to make sound business decisions

  • Develops relationshipswith employees and business leaders to communicate companypolicies/programs/procedures while providing leadership around organizationalchange, process consultation and organizational development.

  • The HR Manager role iscentral in imparting HR expertise to leadership and influencing clients basedon company policy, focusing on positive employee relations and applicable laws.

  • Serves as projectlead/representative for divisional and corporate projects, managing timelines,and working with cross-divisional teams and develops both strategic andtactical plans that create a safety conscious environment resulting in employeesafety and well-being.

  • This job may require up to 40% travel

What you need to succeed (minimum qualifications)

  • 5-10 years of HR ManagerExperience supporting a business unit (or equivalent years of experience) isrequired.

  • Ideal candidate will havea general knowledge of all and more specific HR technical competence in atleast three of the following HR disciplines: compensation, benefits,employment, employee/labor relations, training/development, EEO, andorganizational development.

  • Must have the ability totravel up to 40% of the time with some overnight travel included.

  • Excellent oral and writtencommunication skills, strong analytical skills, strong management presence,adaptability and be able to work successfully across business unit lines and atall levels.

  • Effective presentationskills and successful problem solver

  • Ability to work wellindependently with minimal supervision

  • Ability to thinkstrategically, lead and influence decision making, and be able to build andmaintain effective relationships.

  • Successfully balancemultiple priorities, work under pressure with complex issues within establishedtime constraints and meet deadlines and objectives.

  • Develops both strategicand tactical plans that create a safety-conscious environment resulting inemployee safety and well-being.

  • If internal candidate, mustbe performing satisfactorily in present position

  • Consistently prioritizessafety and security of self, others, and personal data.

  • Embraces diverse people,thinking, and styles.

  • Possesses a high schooldiploma, GED, or high school equivalency.

  • Is at least 18 years ofage and has authorization to work in the United States.

  • Qualified applications with an arrest or conviction record(s) will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

  • Based on the position you are considered for, this may include a review for the following but not limited to criminal, employment, residential and motor vehicle record history, license or credential verification, drug testing, reference checks, or medical examinations and SIDA eligibility as defined in accordance with 49 CFR 1544.229.

What will give you a competitive edge (preferred qualifications)

  • Bachelor's degree in human resourcesmanagement, business management or in a related field of study preferred.

  • PHR/SPHR certification preferred.

  • Previous management/supervisoryexperience preferred.

  • Familiarity and experience with California Labor Laws preferred

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience and Servant Leadership - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

  • Competitive salary,industry-leading pro?t sharing program, and performanceincentives

  • 401(k) with generous companycontributions up to 9%

  • New hires are eligible for upto 2-weeks of vacation. This is earned for use in the following vacationyear (April 1 - March 31)

  • In addition to vacation, newhires are eligible for up to 56 hours of paid personal time within a12-month period

  • 10 paid holidays per calendaryear

  • Birthing parents are eligiblefor 12-weeks of paid maternity/parental leave

  • Non-birthing parents areeligible for 2-weeks of paid parental leave

  • Comprehensive health bene?tsincluding medical, dental, vision, short/long term disability and lifeinsurance bene?ts

  • Family care assistancethrough fertility support, surrogacy and adoption assistance, lactationsupport, subsidized back-up care, and programs that help with loved onesin all stages

  • Holistic Wellbeing programsto support physical, emotional, social, and financial health, includingaccess to an employee assistance program offering support for you andanyone in your household, free financial coaching, and extensive resourcessupporting mental health

  • Domestic and Internationalspace-available flight privileges for employees and eligible familymembers

  • Career development programsto achieve your long-term career goals

  • World-wide partnerships toengage in community service and innovative goals created to focus onsustainability and reducing our carbon footprint

  • Business Resource Groupscreated to connect employees with common interests to promote inclusion,provide perspective and help implement strategies

  • Recognition rewards andawards through the platform Unstoppable Together

  • Access to over 500 discounts,specialty savings and voluntary benefits through Deltaperks such as carand hotel rentals and auto, home, and pet insurance, legal services, andchildcare

Pay Range: $81300.00-$221000.00 annually

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here

Job Tags

Temporary work, Night shift,

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