Job Description

Community Crisis Services is dedicated to providing comprehensive support and safe haven for individuals and families affected by homelessness. Our mission is to empower survivors through compassionate care, advocacy, and education, ensuring their journey to recovery and independence.Position Overview:We are seeking a dedicated and compassionate Case Manager to join our team at our Homeless Shelter. The Case Manager will play a crucial role in providing direct services to shelter residents, including crisis intervention, advocacy, and case management. This position requires a strong commitment to supporting individuals in crisis and helping them navigate the path to safety and self-sufficiency.The Case Manager provides a variety of individual and/or group supportive services that address both short-term and long-term client needs.* A pre-employment criminal background check and drug screening are required. Candidates must be able to participate in and complete mandatory orientation and training during the first 6 weeks of employment.Reports to: Case Management DirectorEmployment Status: Full-time, Non-exemptSalary: $27.50 per hourBenefits401 (k) with 3% MatchEmployer Paid Dental InsuranceEmployee Assistance ProgramEmployer Paid Disability & Life InsuranceFlexible Spending AccountEmployer Paid Health & Vision InsuranceHoliday Premium PayPaid Time OffReferral ProgramAvailable scheduleMonday - Friday, 9 am-5 pm or 10 am-6 pmResponsibilitiesConduct comprehensive assessments to identify the needs and strengths of shelter residentsDevelop and implement individualized service plans in collaboration with shelter residentsProvide crisis intervention, safety planning, and emotional supportAssist shelter residents in accessing community resources, including housing, legal services, healthcare, and employmentAdvocate on behalf of residents with various agencies and service providersFacilitate support groups and educational workshopsMaintain accurate and confidential case records and documentationParticipate in regular staff meetings, trainings, and professional development opportunitiesCollaborate with shelter staff and community partners to ensure comprehensive and coordinated carePerforms all other related duties as assignedREQUIRED SKILLS AND ABILITIES:Work Environment and Physical Requirements:Physical Requirements:TalkHearSee - close, distance and peripheral visionUse hands and fingersSitFrequently lift and/or move up to 10 lbs.Education and Experience Qualifications Required:Bachelor's degree in a social science discipline (Psychology, Sociology or Social Work) or related fieldA minimum two years of case management exerperienceA minimum of two years' experience working with at-risk clients in a direct service settingA minimum of two years' experience working with clients who have a history of domestic violence, addiction, mental health issues and/or the displaced population (homeless)Knowledge, Skills and Abilities Required:Ability to motivate and engage clients residing in the facilityAbility to work with a diverse client populationAbility to prepare clear, concise and accurate case notes, reports, correspondence, and other job-related documentsSkill to work effectively under pressureAbility to analyze situations accurately, utilizing a variety of analytical techniques to make well-informed decisionsAbility to develop and evaluate alternativesAbility to communicate effectively using a variety of styles and techniques appropriate to the audienceAbility to use various information technology systems required for successful job performanceOrganizational skills and ability to multi-taskAbility to adapt to changing priorities, work environments and management stylesDemonstrated cultural competence and cultural responsivenessAbility to communicate critical information with accuracy and efficiencyAbility to work effectively with external agenciesCOVID-19 CONSIDERATIONSTo keep our staff safe, we've provided masks, gloves, hand sanitizer and a designated staff person to sanitize hard surfaces every hour. Our agency also offers free testing for its staff and family members.Equal Employment OpportunityCommunity Crisis Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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