Job Description

Job Title: Fraud Analyst

Location: Alpharetta, GA 30022. (Hybrid-3 days)

Duration: 12 Month of Project (Temp to Hire)

Pay Rate: $45/hr. $52/hr. on W2 (without benefit)

Job Summary:

• Investigation and resolution of identified and reported fraud. This includes performing a wholistic review of transactions, account profile, client behaviour, and mitigating risk. Remediation and reporting required aligned to the product and regulatory association.
• Fraud Investigator will function as a liaison with Global Financial Crimes unit and additional stakeholders amid the referral process for regulatory reporting requirements.
• Ensuring timeliness with required EWS/Zelle reporting standards and requirements
• Efficiently manage caseload conducting timely outreach to clients and conducting interviews to understand the fact pattern where necessary
• Proactively identify recovery efforts from reported fraud transactions to recuperate losses
• Collaborates with Fraud Strategy on re-occurring fraud themes and assist on proposed decisions and action to be taken as a result of any fraud investigation
• Ability to describe basic fraud and case resolution decisions in clear and understandable language to internal clients
• Demonstrate ability to build and maintain strong working relationships with internal and external clients and act as a liaison in a professional manner with internal business units
• Prepare and document review findings in a concise, understandable manner for written communication to the appropriate parties
• Adheres to departmental and corporate policies to ensure guidelines are followed and executed in accordance with management's expectations.

These skills will help you succeed in this role:

• Experience in a financial crime role 4 + years' Superior analytical, critical thinking and decision-making skills utilizing data extraction
• Understanding of payment fraud, fraud schemes, common scams, and conducting payment fraud investigations.
• Superior time management and organizational skills to balance investigative efforts with client outreach and timely follow up to gather details
• The ability to research and respond to various methods of Debit card related fraud
• Preform research regarding fraudulent authorizations and take actionable steps to recovery fraudulent transactions and mitigate reputational and financial risk.
• Ensure proper case documentation and reporting
• Knowledge of BSA/AML requirements, suspicious activity reports, and other applicable regulations
• Excellent written and verbal communication skills
• Detail oriented with the ability and desire to work in a team environment

Even Better If You Have:

• Previous financial crime working experience
• Understanding of financial services industry products and processes
• Understanding of fraud and security issues within the banking and finance industry
• Previous experience working within a client service/hospitality-based role
• The candidate must also be proficient working with Excel, Access, Business and PowerPoint

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