Job Description

It’s a great time to join AAA The Auto Club Group! $1,000-$2,500 Signing Bonus for new hires. Signing Bonus amount is dependent on experience. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days). There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. Additional details can be provided by our Recruiting Team at the time of application. Why Choose a Career with the AAA The Auto Club Group (ACG): Established brand that has been around for over 100 years. Our members know and trust us! Branch offices present a unique dynamic for selling with walk-in traffic providing daily selling opportunities. Field Travel Agents receive 100% backing from one of America’s most trusted brands including paid training and Travel Partner Training Certifications. Travel benefits for completing online training programs include free cruises and Agent Trip Rewards. Membership to the International Airlines Travel Agent Network (IATAN) with benefits such as hotel and car rental discounts, deeply discounted rates by cruise and tour partners, and exclusive access to various shopping categories. ACG Travel’s Premier Membership with American Society of Travel Advisors (ASTA) and Preferred Partner Member benefits with industry leading partners. ACG Travel Expertise Development Trip Program provides Travel Advisors with first-hand travel experience of ACG’s strategic destinations and suppliers. Company provided LEADS and opportunity to sell to existing membership base. Offices house travel, membership and insurance sales staff. Career path opportunities include Travel Sales Leadership, Field Sales Leadership, Learning & Development, Field Agent Support, Vendor & Product Development, and Marketing. A DAY IN THE LIFE of a Field Travel Agent: Generate new sales, retain existing members, and grow ACG’s overall book of business through multiple product offerings. Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat travel bookings. Achieve assigned travel, membership, and credit card sales goals. Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services. Prepare complex and/or large scale domestic and international travel packages. Complete reservations and advise clients regarding documentation requirements. Make necessary travel arrangements (reservations, collect money, process documents). Receive and champion customer concerns through to resolution. Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system. Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives. Work Environment: This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility. Required Qualifications: High school diploma or equivalent. 1-year business to consumer sales experience. Successful candidates will possess strong sales skills with a history of effectively developing, tracking, following up on and closing leads; advanced consultative selling techniques utilizing thorough product knowledge; strong phone sales and prospecting skills; excellent verbal and written communication skills combined with strong customer focus; ambition, motivation and drive; excellent listening skills and ability to understand customer needs; ability to proactively grow a personal book of business and repeat clients. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. ACG offers excellent and comprehensive benefits packages including medical, dental and vision benefits; 401k Match; paid parental leave and adoption assistance; Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays; paid volunteer day annually; tuition assistance program, professional certification reimbursement program and other professional development opportunities; AAA Membership; discounts, perks, and rewards and much more. The Auto Club Group is an equal opportunity/affirmative action employer. Regular and reliable attendance is essential. Employment contingent on background and drug screen.

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