Event Staff Job at ASM Global, Kansas City, MO

YXRCcmFZM0c2U3FMd3Vhb0hSRS9KN3NoOEE9PQ==
  • ASM Global
  • Kansas City, MO

Job Description

Job Summary:

Event Staff Team Members are stationed at various posts throughout the building during events. The position entails greeting, directing guest through metal detectors or wand, scanning tickets, checking bags, answering guests' questions and informing guests of show and facility rules to ensure the safety of the facility and guests.

Essential Duties:
  • Greet and direct customers through the metal detectors and/or scan customers with metal detection wands.
  • Performs searches of bags to eliminate restricted and unauthorized items.
  • Politely yet confidently inform customers of the event rules.
  • Verify tickets and credentials for events and facility access. May require scanning tickets, assisting patrons to their seats.
  • Responsible for allowing only valid ticket credentials into specific areas of the building while not permitting spirts to leave certain spaces and scanning tickets and /or providing wristbands or stamps when needed.
  • Assist with performing crowd control efficiently and professionally inside and outside the venue.
  • Resolve problems, address complaints as they arise producing accurate and effective results. Contacting management as necessary.
  • Ensures lost and found items are turned in to the Guest Services 103 and documented accordingly.
  • Interact with T-Mobile Center guests, vendors, & employees in a courteous & professional manner including a guest services level of care.
  • Assist when appropriate with communicating guest and staff safety and emergency response procedures.
  • Dependable and able to work scheduled shifts, extended or irregular hours including nights, weekends, and holidays as needed.
  • Other directives and duties that may be assigned by supervisor or management.

Required Qualifications:
  • A minimum education level of: High School Diploma or its equivalency
  • Year of related work experience preferred.
  • Customer service is focal point of this position. Must be able to maintain effective working relationships with guests, clients, employees, and others encountered during employment.
  • Follow oral and written instructions and communicate effectively with others.
  • Remain flexible and demonstrate skills in customer relations, communications, problem solving and adjust to situations as they occur without loss of composure.
  • Ability to recollect, and quickly retrieve relevant information.
  • Ability to maintain patron, employee, and company confidentiality.
  • Ability to maneuver around venue walk/sit/stand for extended periods of time including stairs.
  • Ability to see, bend, grasp, move and lift materials and equipment up to 20 lbs.
  • Able to on occasion, be exposed to adverse conditions including inclement weather, noise fumes etc..
  • Able to work evenings, weekends and holidays as needed according to venue schedule.

Preferred Qualifications:
  • Bi-lingual - English/Spanish a plus

Additional Comments:

ASM reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. ASM may require an employee to perform duties outside his/her normal description.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRRA Federal Contractor.

TMCHR@T-Mobilecenter.com for applicants requesting a reasonable accommodation. ASM Global

Job Tags

Holiday work, For contractors, Work experience placement, Flexible hours, Shift work, Night shift, Afternoon shift,

Similar Jobs

EPIP

Vice President of Development (CWF) Job at EPIP

Powerful progress has been made in the last decade in the fight against global climate change, yet much more must be done. The global philanthropic community must increase and accelerate its efforts in order to secure the future of our planet and protect its people. Solving... 

Belcan

Customer Service Representative Job at Belcan

 ...link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities... 

Recycling Management Resources, LLC

Class A CDL Yard Jockey - 1st Shift Job at Recycling Management Resources, LLC

Green Logistics is a privately-owned, asset-based trucking company specializing in dedicated freight programs, intermodal and port-to-port drayage, and yard switching services. Green Logistics currently operates forty (40) day cab tractors in the following states: ...

Holtec International

Nuclear Engineer/Analyst Job at Holtec International

 ...International is currently seeking three individuals to join the nuclear analysis group in its South Jersey office. This position...  ...order to be considered for this position: MS in Nuclear Engineering or physics (or closely related field) from an accredited college... 

Optum

S. Eastern Nurse Practitioner/Physician Assistant - Adult Medicine - Las Vegas, NV Job at Optum

 ...Nurse Practitioner or Physician Assistant to join our team in Las...  ...NV . Optum is a clinician-led care organization that is changing...  ...Document treatment plans in the medical record Collaborate with physician...  ...in a primary care clinic, urgent care, or retail clinic...