Job Description

Job Description

Job Description

Shift: 1st Shift

Hours: 7:30am-4:00pm, Monday-Friday ((occasional overtime & Saturdays)

Pay: $15.00/hr + Benefits after 90 days

ExpressPoint Technology Services, Inc., a distributor of a broad range of technology products and depot maintenance services, has full-time opportunities for an electronics repair technician in our East El Paso facility. This position will perform diagnostic and component level repair for handheld devices, laptops and/or network equipment. Previous computer hardware repair experience is a plus, but we are willing to train the right candidate with an electronics degree or other types of electronics repair experience.

JOB DUTIES AND RESPONSIBILITIES

• Connecting, configuring and troubleshooting networking equipment. 
• Perform diagnostic and configure handheld devices as well as troubleshoot failures and replace components.
• Basic laptop diagnostic and repair failing parts.
• Basic understanding of schematics, and ability to logically trace a fail on a device or pc board.
• Interfaces with other Technicians and Engineers to resolve problems and make improvements.
• Performs basic solder rework tasks and/or operates rework equipment as trained. 
• •Cross train on multiple positions/products as needed.
• Ensure timely, tactful, and respectful communication with all internal and external customers. 
• Follow all policies and procedures.
• Performs other duties and special projects as assigned.

Education

• AA/AS in Electronics and/or 2 years post-high school trade school or military training in electronics
• An equivalent combination of education and experience

Experience

• Minimally 2 + years of directly related experience depending on education level

Other Skills and Abilities

• Strong sense of urgency.
• Ability to perform job duties with minimal supervision.
• Good customer service skills.
• Ability to work overtime as needed to support customer orders.
• Effectively communicates with technical team to resolve issues or propose improvements.
• Basic understanding of networking components and setups.
• Read and interpret electronic guides, manuals, and schematics.
• Ability to troubleshoot electronic circuits to the component level.
• Utilize basic electronic test equipment and in-house diagnostic software.
• Perform solder rework to replace through hole and surface mount components.
• Mechanically inclined in use of basic hand tools.
• Effective use of MS Office software.

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