Job Description

Are you a strategic talent leader passionate about building high-performing teams and shaping the future of recruitment? Do you thrive in fast-paced, high-impact environments where innovation, operational excellence, and candidate experience are at the heart of hiring?

At Royal Ambulance, we’re on a mission to attract and hire the best talent to support our rapid growth and commitment to exceptional patient care. As our Director of Talent Acquisition, you’ll lead the charge in designing and executing cutting-edge recruitment strategies, partnering with executive leadership and hiring managers to ensure we bring in the right people to fuel our success.

This is your opportunity to drive innovation, scalability, and brand excellence in an award-winning, mission-driven organization. If you’re ready to make a real impact and help build the future of healthcare talent, we want to hear from you! 🚀

Key Responsibilities:

Recruitment Strategy Development

• Develop and implement a data-driven talent acquisition strategy to meet current and future hiring needs.
• Establish short- and long-term goals for the talent acquisition team to support business objectives and organizational growth.
• Design innovative sourcing strategies and recruitment campaigns to attract top talent.

Leadership & Team Management

• Lead, mentor, and develop the talent acquisition team, fostering a high-performance culture.
• Provide guidance and training to recruiters and hiring managers to ensure consistency and excellence in recruitment processes.
• Drive accountability through clear metrics, goals, and regular performance evaluations.

Candidate Experience

• Champion a best-in-class candidate experience from application to onboarding.
• Oversee the development of candidate communication strategies that reflect Royal Ambulance’s values and mission.
• Regularly gather and act on candidate feedback to refine and enhance the hiring process.

Employer Branding

• Collaborate with marketing and HR to strengthen Royal Ambulance’s employer brand, showcasing the organization as an employer of choice.
• Develop and promote initiatives that highlight the company’s culture, values, and career growth opportunities.
• Leverage social media, job boards, and professional networks to amplify brand presence and attract top talent.

Operational Excellence

• Manage recruitment technology platforms such as Lever (ATS) and other tools to ensure efficiency and scalability.
• Develop and maintain key performance indicators (KPIs) to track recruiting success, including but not limited to time-to-fill, conversion rates, and funnel metrics.
• Streamline and continuously improve the recruitment process to enhance efficiency and effectiveness.

Strategic Partnerships

• Collaborate with leaders across departments to understand workforce needs and develop tailored recruitment strategies.
• Partner with HR leadership to align recruitment efforts with overall talent management and succession planning initiatives.
• Act as a strategic advisor to executives on labor market trends and hiring best practices.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• 10+ years of progressive experience in talent acquisition, including leadership roles.
• Proven track record of building and executing successful recruitment strategies in high-growth or healthcare environments.
• Expertise in applicant tracking systems (Lever preferred) and other recruiting tools.
• Strong analytical skills with the ability to leverage data to drive decision-making and measure success.
• Exceptional interpersonal, communication, and relationship-building skills.
• Demonstrated ability to lead, influence, and collaborate across all organizational levels.

About Royal:

Founded by Steve Grau, Royal Ambulance is one of California’s premier mobile healthcare providers, proudly serving the San Francisco Bay Area. Since Royal’s inception in 2006, the company has grown from 2 ambulances and 10 EMTs to a fleet of over 100 ambulances and 750+ team members. Royal has experienced double-digit year-over-year growth over the last 10 years. Transporting over 65,000+ patients a year, Royal Ambulance is a partner to most major health systems in the Greater San Francisco Bay Area region. Our company has been curated off of four values: Driven. Empathetic. Engaging. Adaptable.

At Royal Ambulance, we firmly believe it’s not just about the destination, it’s about the journey! It’s about who you become along the way, the people you meet, the connections you make, and the experiences you have that shape the kind of healthcare professional you become. As we continue to grow, we remain focused on fostering a culture of professional and personal development and best-in-class employee experience. Join our team and be a part of this exciting growth opportunity while surrounding yourself with other purpose-driven individuals, who encourage and inspire one another along their path in EMS and Healthcare.

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