Job Description

Job Description

Job Description

Summary: Requires basic seamanship skills.  Mechanical aptitude and some experience with diesel engines required.  Assist Captain to monitor vessel systems and troubleshoot problems.  Interact with passengers and perform customer service duties.  Provide for passenger safety while underway and maintain impeccably clean vessel at all times.  Must be able to work as a team member and be comfortable interacting with guests. This position is located in a remote port with few services, please take some time to learn about Glacier Bay prior to applying. This is a good place to start:  or 

Essential Duties & Responsibilities:

• Check all engine/jet fluids upon arriving on vessel each morning, bring all equipment online, log all entries and report any problems to Captain.
• Assist with passenger boarding, safety orientation/demonstration, emergency response and crowd control.
• Complete routine engine room checks underway, making minor mechanical repairs and adjustments as necessary, and assisting crew members to ensure that passengers receive optimum tour quality and premium customer service.
• Assist Captain in wheelhouse with navigating and/or wildlife sighting as directed.
• Maintain vessel appearance, with regards to cleanliness and safety, in engine and jet rooms, in voids and on decks. Assist other crew with cabin, galley and heads.
• Under direction of Captain, complete all routine vessel maintenance on a daily basis. This will include, but not be limited to: cleaning, sanitation pumping, restocking and refueling.
• Assist Captain to perform required safety checks of all essential equipment on a weekly basis. Maintain current and accurate logs.
• Work with Port Engineer to complete all mandatory vessel maintenance on a monthly basis, including but not limited to oil/filter changes, zinc/belt replacement, etc.
• Identify problems, inform Port Engineer and assist in performing needed repairs.
• Perform other duties under supervision of Captain.
• Vessel duties include line handing, assist with docking / undocking of the vessel and mooring with cruise ships as requested by vessel captain.

Minimum Qualifications:

• Mechanical experience.
• Must be able to work as a team with other crew to provide quality experience for customers, including answering questions and providing commentary.
• Must be drug free (pre-employment screening and enrollment
  in random drug testing program is Coast Guard required).
• Must be clean, well groomed, courteous, honest, and most important, reliable.
• Writing skills capable of completing forms and making log entries
• Must pass a security background check.
• Must be 18+.
• Must be a US Citizen.
• Must have some vessel/crew experience.
• making log entries
• Must pass a security background check.

Desired Qualifications:

Experience on passenger carrying vessels.

Mechanical aptitude.

Diesel mechanics or electrical/electronics background helpful.

Traits and Characteristics:

Friendly and customer-focused

Strong commitment to safety

Organized and mechanically inclined.

Must be clean, well groomed, courteous, honest, and most important, reliable.

Work Environment:

Ability to work flexible schedule to include weekends and holidays. This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited. 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be physically able to work a typical workday of about 10-14 hours per day, 5-7 days a week.  Environmental conditions generally include moderate to loud noise levels, all weather conditions, frequent use of required protective clothing including raingear and life preserver. Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Occasionally required to lift and/or move up to 50 pounds. Ability to walk on uneven deck surfaces crossing from vessel to vessel. Ability to fit through a 28-inch void hatch.

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