Job Description

Process Associate, Record Analyst -Onsite Arkansas City KS -HMS058843

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook .

Job Description :

Inviting applications for the role of Process Associate, Record Analyst

Genpact is seeking analytical, motivated, collaborative, and enterprising individuals to responsible for being a focal for:

• Traceability and organization of back-to-birth data for large quantities of aviation components
• Routing replaceable units to various repair vendors per sourcing agreement
• Create and manage order transactions, scan quotes and relevant documents from the perspective of the customer, ensure their satisfaction with completeness and accuracy of paperwork

Responsibilities:

· Enter accurately piece part time and cycle calculations into the ERP system.

· Upload accurately whole engine record packages into electronic library.

· Provide weekly status reports on Records open in backlog and completed.

· Review Back to Birth records for completeness and accuracy for assigned engine models.

· Effectively work with broader stake holders to resolve gaps in the records.

· Responsible for interfacing with various levels of the organization for key updates.

· Investigate and respond to daily records questions from a global Customer Service team.

· Track and report out volume of Customer questions responded too

· Run and provide additional required reports as assigned by the supporting Manager.

· Accommodate 'Reporting' responsibility

· Traceability and organization of back-to-birth data for large quantities of aviation components

· Routing replaceable units to various repair vendors per sourcing agreement

· Create and manage order transactions, scan quotes and relevant documents from the perspective of the customer, ensure their satisfaction with completeness and accuracy of paperwork

Minimum qualifications:

· High School Graduate

· Good Writing/Email skills (MS Outlook)

· Good Interpersonal, Time Management & Planning skills

· Self-driven and motivated

· Basic PowerPoint and Excel skills

· Ability to work and coordinate with client and various external & internal teams at Genpact

Preferred qualifications/Skills:

· Supply Chain Knowledge (Aviation or Repairs are a bonus)

· Basic MS Excel and VBA

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

The approximate annual base compensation range for this position is $14-$15/Hr. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity

Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role”

Location-based Roles “Los Angeles, California based candidates are not eligible for this role. Arkansas City, KS area candidates are eligible for this role only.”

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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