Job Description

Job Description

Job Description

Salary: $85,000

Job Summary:

The Construction Manager leads Buffalo Restorations Reconstruction Department, providing strategic direction and day-to-day operational oversight for a team of project managers, junior project staff, and an in-house group of carpentry and flooring laborers. This role ensures the department remains fully staffed and trained, drives a healthy sales and work-in-progress (WIP) pipeline, and delivers projects profitably and on schedule.

Acting as both a strategic leader and a hands-on manager, the Construction Manager develops processes, coaches team members, and fosters collaboration across departments while upholding Buffalo Restorations core values of Integrity, Teamwork, Compassion, and Excellence.

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Essential Duties, Responsibilities and Expectations:

Organizational Responsibilities include:

• Company Culture Model and reinforce Buffalo Restorations core values of Integrity, Teamwork, Compassion, and Excellence, ensuring they are visible in all decisions, interactions, and customer experiences.

• Leadership Provide clear direction and coaching to project managers, junior staff, and in-house trade labor. Inspire accountability, professional growth, and a collaborative, solution-oriented mindset across the department.

• Management Make daily operational and strategic decisions that keep the department staffed, trained, and financially healthy. Maintain a strong sales and work-in-progress pipeline while meeting revenue, budget, and quality targets.

• Conflict Resolution Address vendor, inter-department, and personnel issues promptly and constructively, using respectful communication and fair, documented processes to achieve positive outcomes.

Specific Responsibilities include:

• Team management:
• Coordinate teamwork
• Coordinate, mentor/coach, and evaluate reconstruction staff, including project managers and the in-house carpenter/flooring labor pool.
• Facilitate team meetings
• Maintain accurate personnel and training records.
• Recruit, schedule, and cross-train staff to meet seasonal and project demands.

• Department management:
  • Monitor change orders & supplements for this department
  • Assist with departmental collections issues
  • Develop annual budgets for labor, materials, equipment, and subcontractors.
    • track and report on KPIs such as gross margin, job cost variance, and backlog.
  • Forecast pipeline needs and align staffing to projected revenue.
  • Oversee hiring, onboarding, and performance management of project managers, Jr. Project Managers, and in-house trade labor.
  • Collaborate with HR on wage reviews, incentives, and workforce development plans.

• Project management:
  • Set expectations for departmental workflow, quality, and customer communication
  • Manage response to customer complaints and requests
  • Approve change orders and supplements; ensure documentation accuracy
  • Communicate with estimators, supervisors and foremen regarding projects pre and post contract
  • Lead resolution of workmanship or warranty disputes, balancing customer satisfaction with cost control.
  • Address hazards immediately and champion a safety-first culture.

• Responsibilities may be amended, added or deleted as needed

Supervisory Duties (if applicable):

Directly supervise project managers and the in-house carpenter/flooring crew leads; indirectly oversee field technicians and subcontractors.

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