Job Description

1 day ago Be among the first 25 applicants Description A Business Coach provides specific business advising and technical assistance to microenterprise and small business owners in all facets of starting, managing, and growing a small business. The coach will provide expert advice, analysis, and solutions that enable existing businesses to sustain and expand. Duties include advising on business management, technical assistance matters, identifying growth areas, increasing productivity and profitability, improving marketing strategy, and performing risk analysis. Job Type Full‑time Essential Duties & Responsibilities Provide one‑on‑one individualized business advising and technical assistance to microenterprise and small business owners; identify business needs and provide best practices to assist with stabilizing, recovering, and rebuilding their business. Manage the execution of the work plan to support businesses by analyzing specific business and industry data in finance, marketing, management, and operations, supporting the development of business plans and financial packages, calculating and interpreting financial statements, troubleshooting to identify problems and areas for improvement, operations management, and legal structures. Perform outreach to businesses, provide support, refer them to available resources, and serve as a business community advocate for recovery help. Identify other technical assistance providers that support the growth of small business and utilize those services as appropriate for client success. Assist with organizing and promoting high‑quality collaborative business training programs that are responsive to the needs of the business community. Maintain accurate, complete, timely, and confidential client files in Salesforce database for review and reporting. Obtain feedback from clients regarding services provided, including satisfaction, impacts, and success. Support activities to ensure the center meets or exceeds annual goals and milestones and operates in compliance with program and network policies and procedures. Ensure all clients served have completed the client registration process and track all client sessions with detailed notes of services provided and advice given. Maintain detailed tracking of economic impact for businesses served. Client needs may require some evening or weekend appointments in person or by phone, e‑mail, or travel from the BSC location to a client’s business location in the region. Be available to attend community outreach and engagement events outside of traditional work schedules. Participate in CRCD staff events, planning events, and retreats as needed. Uphold CRCD’s Mission/Vision and 5‑Year Strategic Plan. Requirements 2 years of relevant work experience providing consulting, advising, coaching, and technical assistance to micro and small businesses and organizations affiliated with entrepreneurial programs, small business programs, and/or economic development programs. Bachelor’s degree in Business Administration (B.A.) or related field in marketing, finance, and management from a four‑year college or university. Demonstrate effective interpersonal and communication skills, including written skills, public speaking, active listening, attention to detail, creative problem solving, and ability to handle difficult people. Possess the ability to prioritize, organize, coordinate, and complete complex tasks using independent judgment, accuracy, and speed. Consultation/Advising Skills – ability to effectively analyze, interpret, and coach clients from various industries on multi‑faceted business concepts to a positive outcome. Presentation/Facilitation Skills – ability to present, facilitate, and lead small and large groups. Technical Capability – strong proficiency with Microsoft Office Suite, CRM platforms, cloud‑based software applications, and data tracking systems and tools. Adaptability – ability to modify actions, direction, or approach to changing situations and expectations in a respectful and professional manner. Teamwork Oriented – ability to effectively align within a collaborative effort to achieve common goals and outcomes. Personal Effectiveness/Time Management – ability to strategically utilize time and resources to manage priorities, timelines, deadlines, and details under pressure. Ability to provide quality customer service and demonstrate a commitment to professionalism and client satisfaction. Business Insight – keen ability to analyze, understand, and deal with a business situation in a manner that leads to a positive outcome. Demonstrate knowledge of community resources and services. Ability to travel with access to reliable transportation, valid driver’s license, and car insurance as required by law. Qualifications Experience in providing consulting, advising, coaching, and technical assistance to small businesses. Working knowledge of data analysis and performance/operation metrics. Working knowledge of MS Office. Excellent interpersonal and public speaking skills. Aptitude in decision‑making and problem‑solving. BA in Business Administration or relevant field. Salary Range $60,000 – $64,000 Benefits 14 Paid Holidays On‑Demand training memberships to bolster professional development Dental/Vision and 85% employer‑paid & 40% dependent‑paid Medical Insurance 401k eligibility from day one & up to 3% matching after one year 529 Educational Savings Plan from Principle Flexible Spending Account (FSA) Short & Long Term Disability Accident & Hospital Indemnity Whole life insurance with cash benefits Identity Theft Protection and Legal Services Discount pet insurance through ASPCA Generous work/life balance Equal Employment Opportunity CRCD is an Equal Opportunity Employer. All candidates are subject to a criminal history check and must meet CRCD’s criteria regarding criminal history and must pass background check conducted by LA County. We do not discriminate based on age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex, or sexual orientation. Reasonable accommodations are available upon request. #J-18808-Ljbffr Coalition for Responsible Community Development

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