Bilingual Customer Service Representative Job at ATL Search Group, Atlanta, GA

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  • ATL Search Group
  • Atlanta, GA

Job Description

Job Description

Job Description

MUST be Bilingual: English/Spanish!!!

Responsibilities include:

  • Assisting customers with emailed orders
  • Ensuring orders are processed and accurately reported for production
  • Scheduling Appointments
  • Assisting Sales Personnel with product information
  • Handling complaints and forwarding to correct personnel / following up through approval for crediting if needed.
  • Billing orders shipped out
  • Assisting Shipping/Production Departments with needed paperwork
  • Complete order reporting through Excel to provide to management

 

Skills required:

TEMP TO HIRE

Monday – Friday 8 am to 5 pm

Microsoft Excel and Word Knowledge (formatting documents / formulas)

Outlook email knowledge and email etiquette

Ability to work well independently, as well as in collaboration with other accounting personnel

Ability to analyze problems, find logical resolutions and knowing when to request assistance

Ability to communicate with customers politely and effectively verbally as well as in written form

Ability to multi-task and prioritize

 

Company Description

We are the #1 Staffing firm for Diversity, Equity and Inclusion with focus on Professional Services and Light Industrial.

Company Description

We are the #1 Staffing firm for Diversity, Equity and Inclusion with focus on Professional Services and Light Industrial.

Job Tags

Monday to Friday,

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