Automotive Sales Specialist Job at Chapman Bell Rd. Mazda, Phoenix, AZ

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  • Chapman Bell Rd. Mazda
  • Phoenix, AZ

Job Description

Chapman Bell Rd. Mazda is looking for motivated professionals to join our sales team! As a Sales Specialist, you will create an amazing car buying experience for our customers, delivering friendly and knowledgeable support throughout the sales process, ensuring customers leave the dealership feeling confident and excited about their vehicle purchase. The ideal candidate will be welcoming, approachable and great at building relationships with customers. This role reports to the Sales Management team. Come join our team!

What We Offer:
  • Attractive Commission Pay Plan: Enjoy uncapped earning potential - you control your income!
  • Professional Development: Access ongoing training and growth opportunities to advance your career.
  • Supportive Team Environment: Join a collaborative team where your contributions are valued.
  • Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
  • Volunteer Opportunities and more!
Benefits to Support Employee Wellbeing:
  • Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.
  • Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
  • Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
  • Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
  • Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
  • 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
  • Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.
Core Responsibilities:
  • Promptly respond to internet, live chat and phone inquiries promptly to generate sales appointments
  • Log daily sales lead activities in the CRM and follow up with customers who are not ready to make an appointment
  • Convert visitors into customers by understanding their needs and interests, and pairing them with a vehicle best suited for their lifestyle
  • Perform professional vehicle demonstrations and organize test drives, highlighting desirable vehicle features
  • Stay up-to-date on product offerings, optional packages, and latest technology
  • Assist customers with sales and financing paperwork
  • Deliver sold vehicles to the customer, assisting with
  • setting up vehicle features (i.e. navigation, Bluetooth, etc.) ensuring complete customer satisfaction
  • Create genuine connections with customers to encourage repeat and referral business
Desired Qualifications and Experience:
  • New or used car sales experience is preferred, but not required
  • Experience working in a sales or another customer-facing role is strongly preferred
  • Strong customer service and interpersonal skills, both in person and over the phone
  • Computer literacy and the ability to learn and utilize new technology
  • The ability to think from the customer's perspective to understand their concerns or objections and respond thoughtfully
  • An excellent work ethic, resilience, and determination to achieve goals
  • A valid driver's license and clean driving record are required
  • Must pass a pre-employment background check and drug screening
Hours and Work Environment

We are open Monday - Friday from 8AM to 9PM and Saturday from 8AM to 8PM, and closed Sundays. We support work-life balance by offering a 5-day workweek and 8-hour shifts. This role requires working with clients face-to-face as well as online and over the phone. Sales Specialists work indoors and occasionally outdoors doing vehicle demonstrations and test drives.

To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.

#ZR Chapman Bell Rd. Mazda

Job Tags

Outdoor, Flexible hours, Shift work, Sunday, Saturday, Monday to Friday,

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