988 Hotline Representative (Night Shift, $20/hour) Job at ProPivotal Staffing, Framingham, MA

Yk5kbGJJekc1U0tIdythbEV4czVLYnNsOHc9PQ==
  • ProPivotal Staffing
  • Framingham, MA

Job Description

988 Hotline Representative (Night Shift, $20/hour)

About the opening:

  • Overnight shifts
  • Pay: $20/hr
  • Part Time (Minimum 2 shifts/week)
  • Training in Framingham office, then remote work arrangement after

Responsibilities:

  • Answer calls from individuals facing mental health issues, crises, suicidal thoughts, and other stressful situations
  • Show extreme empathy and remain non-judgmental to assist callers effectively
  • De-escalate situations with the support of the call site supervisor
  • Be prepared to call 911 on behalf of the caller in emergencies

Qualifications:

  • High school degree
  • Preferred: Prior telephone/call-center experience focused on emotional support
  • Experience with data gathering techniques
  • Proficient with Microsoft Office, Word, Excel, databases, and other software systems
  • Ability to deescalate crisis situations while maintaining composure
  • Must attend training in Framingham, MA
  • Requirements: Mac (Google Chrome access) or PC, strong Wi-Fi, headphones with microphone compatible with computer
  • Quiet workspace for working from home
  • Availability for at least 2 shifts per week

Visit to learn more about our openings!

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Job Tags

Second job, Remote job, Shift work,

Similar Jobs

Koch Foods

CDL Yard Driver Job at Koch Foods

 ...grounds. /n - Assist with transporting and weighing trucks on scales. /n - Comply with all DOT, company, biosecurity, FSMA, local, state and federal laws, policies, practices and procedures. /n - Perform all other relevant duties to the job. /n /n /n... 

NerdWallet, Inc

Senior Product Manager (PDI) (San Francisco) Job at NerdWallet, Inc

 ...we support how you thrive best. We invest in your well-being, development, and ability to make an impact because when one Nerd levels...  ...Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities Hackathons and team events across all teams and departments... 

Jobs for Humanity

Data Analyst Job at Jobs for Humanity

 ...individuals coming from all walks of life. Company Name: YUPRO Placement Job Description Data Analyst This is a contract opportunity. This is a remote opportunity. About this Position Join a fast-paced Product Operations team focused on improving... 

Optimum Staffing

Class A CDL Driver - Local & Regional Job at Optimum Staffing

 ...Follow all DOT regulations and company safety policies. ~ Work weekends or shuttle runs as needed. Requirements ~ Valid Class A CDL with DOT compliance . ~**Minimum of 24 months **driving experience. ~ Experience operating day cabs or straight trucks with... 

HCRC Staffing

Physician Assistant OR Nurse Practitioner Colville WA Job at HCRC Staffing

 ...Physician Assistant OR Nurse Practitioner Colville WA Urgently Hiring We are looking for a motivated Physician Assistant or Nurse Practitioner to join our integrated medical practice in Colville, WA. We are looking for a provider who can join us on a full-time basis...